Most any business that is involved online is aware of the concept of email marketing. It is easy to view a marketing strategy as one intended to draw in new customers. However, highly successful entrepreneurs know it is much more than that.
Not only is it important to constantly try to gain new prospects and convert them into buyers, it is also essential to continue to sell to your existing customer base. A successful email marketing campaign will include both new and existing customers.
An example of this is a business that has an actual storefront, a brick and mortar location where people come to shop. A prospect comes in, who is not yet a customer because he has not purchased anything, and is very interested in a specific product.
A properly trained salesperson will approach the prospect with a goal in mind to obtain contact information (email address). In exchange, the prospect is offered a printed brochure and detailed information on the product being considered.
When the prospect leaves the store, the salesperson enters the contact information into the email marketing system. An email is automatically generated and sent to the prospect, thanking them for visiting the store. Another follow up email might include a special offer or coupon on the product they were thinking of purchasing.
This process of follow up email marketing to the prospect might be the very motivation that brings this prospect back to your specific business to make the purchase as opposed to visiting one of your competitors.
There is also the marketing strategy of selling to existing customers. Even though they have not visited the store recently, follow up emails might notify them of new products that have recently arrived, upcoming sales and specials, or upgrades or updated replacements for products they already own.
To get the best results out of an email marketing campaign, it is important to target both prospective and existing customers. This approach will bring the best results.
Many businesses have an email marketing list, but they don't have a campaign or system in place to use the list to its fullest potential. A list that is not being used for marketing purposes is nothing more than just, well, a list that is not producing anything.
There are still other companies that aren't taking any action toward building an email marketing list. Either way, a lot of potential revenue is being lost if both prospects and existing customers are not being marketed to on a regular basis.
An important thing to note about email marketing; it can be overdone. You don't want to bombard your list members with constant annoying email messages that prompt them to opt out of your list. The strategy is to space the emails apart so they don't resemble spam or overload their mailbox constantly with messages. Make the messages count.
Structure them to offer the recipient something they consider useful. Free coupons and discounts are a great sales strategy for email marketing because the recipient feels the message is providing them with something of value. This builds trust in your brand and your business.
Definitely use email marketing to increase sales and promote your business, but also be certain to use it wisely.